How To Find Our Monterey Location
Our Monterey shop address is Plaza Hotel, 400 Cannery Row Suite C, Monterey, CA 93940. We are located on Cannery Row on the Ground Floor of the Monterey Plaza Hotel. We offer Complimentary Valet Parking, just bring in your parking slip and we will validate it at our front desk!
Rental and Tour Information
We offer a large selection of premium electric bikes to fit your needs and desires, we even have three wheel cargo bikes and sidecars for kids and dogs. To browse our rental bike options click the link below or click here (Bike Rentals). We recommend booking ahead of time especially during summer season so we can ensure availability. If you take out a rental we will give you an orientation on the area and what routes we recommend.
Or book our Monterey tour, 17 Mile Drive Tour (From Monterey), and our amazing guide(s) will show you around the Monterey, Pacific Grove and Pebble beach area on a scenic 3 hour tour. Our tours operate on our Specialized Como Pedal Assist Electric Bikes.
BIKE RENTALS POLICY:
Bike Rentals: Customers are responsible for any damages to our rental bikes. We offer optional insurance for accidental damage that will cover up to $200 in accidental damages- this must be purchased prior to riding the bike. Accidental damage includes cosmetic damage to the paint (including dents and scratches), damage to the rims, damage to the grips and pedals, damage to the seat or fenders, chain, derailleur or kickstand. Customers are responsible for a $100 cleaning fee if the bike is taken onto the beach.
Rental Refund: We will gladly refund any rental that is cancelled in writing at least 7 days in advance of the reservation. For reservations that are cancelled within 7 days of the reservation, a store credit will be issued. We will not issue any refund or store credit for customers that don't show up or that call us to cancel after their reservation has started or on the day of the reservation. There is no refund on discounted rentals booked online or through third-party booking platforms.
We reserve the right to cancel any reservation due to poor weather or if we believe the rider is incapable of riding safely. If we cancel the reservation a full refund will be offered.